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Contact Us: Project and Proposal Requests
Digital Bridge Contact Details
You can reach Digital Bridge on 0850 346 41 09 (+90 850 346 41 09 from outside Turkey), at info@digitalbridge.com.tr or through the form below. Our office is in Seyhan, Adana; we work weekdays 10:00–18:00 (Turkey time) and technical support is open 24/7. Tell us about your software, device or AI project; we will pin down the requirement with you and send a written proposal setting out scope, phases and cost. Since 2013 we have served every province of Turkey remotely and on site, and because software and hardware are built by one team, you have a single point of contact throughout the project.
Looking for a ready-made business application? See the Smart360 product family: SmartMail, SmartFiles and SmartOperator can be bought online at Smart360.com.tr. SmartPass access control and time & attendance is installed with hardware, so it starts with a site survey; to buy it, fill in the SmartPass form or write to us using the form below.
Phone
Working Hours
Weekdays: 10:00–18:00 (Turkey time)
Technical Support: 24/7
When We Reply
We answer requests received during office hours as quickly as we can; technical support for live systems is available 24/7.
Office Address
Cemalpaşa Mah. 63008 Sok. M. Karabucak İş Merkezi
Bina No: 4, 1. Asma Kat No: 105
Seyhan/ADANA, Turkey
Tell Us About Your Project
A few sentences are enough: tell us what you need to solve, how it is done today and which systems you use. If the scope or budget isn’t clear yet, that’s fine; we pin it down together in the needs analysis. We review your request and call you back.
What Happens Next
- Initial call: we ring you and pin down the requirement with a few questions: how the process runs today, which software and equipment are in place, and what result you are after.
- Discovery: where needed we review things remotely or on site. Site assessments for Industry 4.0 projects and technical feasibility for hardware projects are free of charge.
- Written proposal: scope, phases and cost in one document, in front of you before any work begins.
- Build and support: development starts on your approval; once the system is live, technical support is available 24/7.
Before you compare proposals, these guides may help: how to choose a software development company, what drives software development cost and custom vs off-the-shelf software.
Questions we hear most often
Frequently Asked Questions
How can I contact Digital Bridge?
Call 0850 346 41 09, email info@digitalbridge.com.tr or use the form on the contact page. Our office is at Cemalpaşa Mah. 63008 Sok. M. Karabucak İş Merkezi Bina No: 4, 1. Asma Kat No: 105, Seyhan/Adana, Turkey. We work weekdays 10:00–18:00 (Turkey time), and technical support for live systems is available 24/7.
What happens after I send the form?
We call you and clarify the requirement with a few questions: how the process runs today, which software and equipment are in place, and what result you want. Where needed we review things remotely or on site. You then receive a written proposal covering scope, phases and cost. Development starts on your approval, and after go-live technical support is available 24/7.
Do you charge for a proposal or site survey?
Site assessments for Industry 4.0 projects and technical feasibility for hardware projects are free of charge. The written proposal is prepared after the needs analysis and shows scope, phases and cost in one document before any work begins. Because cost depends on the agreed scope, the figure is given in the proposal after these conversations.
Can you work with us if we are outside Adana?
Yes. We serve every province of Turkey, remotely and on site. Needs analysis and development are mostly done remotely; the team comes on site for surveys, installation or device fitting. International companies operating in Turkey can reach us the same way: fill in the form or call 0850 346 41 09.
Can I use the same form for SmartPass or Smart360?
Yes. The topic list on the form includes SmartPass and Smart360. For SmartPass we plan a site survey to count doors and terminals together; the quote is based on the number of access points, the number of people and the hardware needed. You can also buy SmartPass through the form at smart360.com.tr/teklif-iste?urun=smartpass. SmartMail, SmartFiles and SmartOperator are bought online at smart360.com.tr/satin-al.
What are Digital Bridge's working hours?
Our office is open weekdays 10:00–18:00 Turkey time, and the phone line 0850 346 41 09 (+90 850 346 41 09 from abroad) is answered during those hours. Technical support for live systems is available 24/7. You can use the contact form or email info@digitalbridge.com.tr at any time; requests received during office hours are answered as quickly as possible, and others on the next working day.
What should I prepare before asking for a proposal?
A few sentences are enough: what you want to solve, how the work is done today and which software or equipment you use. Any details you already know, such as the number of users, sites or systems to connect, speed things up. If the scope or budget isn't clear yet, that's fine; both are settled together in the needs analysis, and a written proposal follows.
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