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AI Solutions and Hardware

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AI, Integration and Hardware

AI Solutions That Cut Manual Checking and Re-keying

Digital Bridge builds AI solutions that take manual checking and data entry off your team: computer vision, document OCR, chatbots, call analytics, anomaly detection and API integration. Where off-the-shelf hardware falls short, we design and build the device too. You keep the ERP or CRM you already run, and every project starts with a needs analysis and a written proposal.

Typing invoices into the ERP, inspecting parts by eye, entering the same order into two systems: it all costs time and introduces errors. We automate that work with AI, computer vision, API integration and, where off-the-shelf kit falls short, devices we design and build ourselves. Hardware, software and models come from one team, so there is one party accountable when something needs fixing. Scope, phases and cost are set out in writing before work begins.

01

Device Manufacturing & IoT

Meter reading units, kiosks, access control and bespoke sensor devices: electronics, enclosure, firmware and management software, designed and installed by the same team.

  • Meter reading (AMR) units and kiosks
  • Access control and sensor devices
  • Device data passed to your ERP, SCADA or software via API
  • Free technical feasibility review before work starts
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02

AI Integration

Demand forecasting, classification, part-number matching and anomaly detection added to the ERP, CRM or production software you already run, using models trained on your own history.

  • Part and product code matching
  • Demand forecasting and stock planning
  • Automatic classification of incoming requests
  • Anomaly and fraud detection
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03

System Integrations (API)

If staff copy data between systems, we connect them. Orders, invoices, shipments and payments move between ERP, CRM, payment gateways and Turkish e-invoice services automatically.

  • ERP, CRM and HR software integration
  • Virtual POS and payment gateways
  • Carriers and e-invoice services
  • SMS, email and notification services
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04

NLP & Chatbot

An assistant that answers order-status, product and policy questions from your own documents, on your website or WhatsApp, and hands over to a person when it cannot. For websites, our ready-made SmartOperator AI customer agent answers from your knowledge base and catalogue, adds items to the cart or books appointments.

  • Website and WhatsApp Business channels
  • Order and delivery status lookups
  • Internal knowledge assistant for staff
  • Answers from your own documents (RAG)
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05

Document OCR

Data read from paper and PDF invoices, delivery notes, contracts and forms, then posted to your ERP or accounting system. Uncertain fields go to a person for approval. For invoices arriving by email, SmartMail business email extracts totals, VAT and due dates without downloading the PDF, and SmartFiles document management analyses each document on upload.

  • Incoming invoice and delivery note processing
  • ID and application form reading
  • Posting to ERP and accounting software
  • Cross-checks against barcodes and QR codes
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06

Voice Recognition & Call Analytics

Turkish call recordings transcribed and scored, so your QA team reviews the calls with complaints or missed scripts instead of a random sample.

  • Turkish speech-to-text
  • Sentiment and tone analysis
  • Automatic quality score on every call
  • Checks for mandatory disclosure statements
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07

Computer Vision Systems

We turn what the camera sees into data: rejecting defective products on the line, flagging missing PPE, reading number plates and labels. Results land in your systems as records and alerts.

  • Defect and missing-part detection on the line
  • Number plate recognition (LPR/ANPR)
  • PPE checks such as hard hats and vests
  • Label, serial number and document reading
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08

Enterprise LLM Assistant

Instead of digging through folders, staff ask a question; the assistant answers from your own procedures, manuals and contracts and shows the source. The people who answer the same question every day get their time back.

  • Answers grounded in source documents (RAG)
  • Document access based on permissions
  • HR, technical service and quality documentation
  • Option to run on your own servers
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09

Custom AI Model Training

Off-the-shelf models do not know your product codes, defect types or industry terms. We train the model on your own records, documents and images, measure its accuracy and deliver it on your servers.

  • Data sufficiency review and labelling
  • Fine-tuning
  • Accuracy tested on unseen data
  • Delivery on your own servers
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Example: supplier invoices arriving by email

If your accounts team opens PDF invoices every day and types the amount, VAT and due date into the ERP by hand:

  1. Document OCR reads the fields on the invoice; any field it is unsure of goes to a person for approval.
  2. The approved record is posted to the ERP or accounting software through API integration, so the same data is never keyed in twice.
  3. Instead of data entry, the team only checks the exceptions, and your ERP stays as it is.

How we work

  • Since 2013 we have served every province in Türkiye from Adana, remotely and on site.
  • Electronics and PCB design, mechanical enclosures, firmware and web/mobile panels sit in the same team.
  • We do not sell packaged solutions: after a needs analysis you receive a written proposal setting out scope, phases and cost.
  • The technical feasibility review for hardware projects is free.
  • Technical support is available 24/7 for the systems we put into service.

What to read before starting an AI or hardware project

The questions we hear most often when scoping a project are covered in detail in our guides:

If you would rather start straight away with a ready-made product, you can buy the SmartOperator AI customer agent for your website, or see Smart360 AI for ready-made AI features in email and documents. For needs specific to your organisation, we start with a discovery call.

Tell us which work is still done by hand, and we will work out the right solution and a written proposal together. Call us on weekdays between 10:00 and 18:00 or email info@digitalbridge.com.tr.

0850 346 41 09 Book a Discovery Call
Questions we hear most often

Frequently Asked Questions

What work can AI solutions automate?

Repetitive work such as typing invoices into the ERP, inspecting parts by eye and entering the same data into two systems. Computer vision spots defective parts and reads number plates; document OCR posts invoice and delivery note data to your ERP; chatbots answer common questions from your own documents; call analytics transcribes and scores Turkish calls; anomaly detection flags suspicious records with reasons.

Do we need to replace our ERP or CRM to use AI?

No. Forecasting, classification and matching are added to the ERP, CRM or production software you already run, using models trained on your own history. If staff copy data between systems, we connect them via API so orders, invoices, shipments and payments flow automatically without manual re-keying.

Does Digital Bridge manufacture hardware or only write software?

Both. Circuit and PCB design, mechanical enclosure, embedded firmware and the web and mobile management panel are developed by one team. Meter reading units, kiosks, access control and sensor devices are typical examples. Because hardware, software and models come from one team, there is one party accountable when something needs fixing. The technical feasibility study for hardware is free.

How is an enterprise LLM assistant different from an off-the-shelf chatbot?

An enterprise LLM assistant answers from your company's own procedures, manuals and contracts rather than general internet knowledge, and shows which document each answer is based on. Staff only get answers from documents they are permitted to see, and sources such as HR, technical service and quality documents can be connected. The assistant can run on your own server, which takes the load off the people who answer the same questions every day.

Should we use a ready-made AI product or a custom AI project?

If you want an agent that answers website visitors, or summaries, analysis and invoice data extraction in email and documents, ready-made products such as SmartOperator, SmartMail and SmartFiles let you start straight away. If you need a model that recognises your product codes, defect types or sector terms, or a capability built into your ERP, a custom project fits better: the model is trained on your own data and its accuracy is measured on data it has not seen.

How does an AI project start?

Every project starts with a needs analysis that pins down the task you want to fix and the data you hold. Scope, phases and cost are then set out in a written proposal; we do not sell off-the-shelf packages. For work such as document OCR and anomaly detection, accuracy is not promised as a blanket figure but measured in a pilot on your own data.

Where in Turkey do you deliver AI and hardware projects?

Digital Bridge was founded in Adana in 2013 and serves every province in Turkey, remotely and on site. Software work is mostly delivered remotely, while device installation and hardware faults are handled on site. You can reach us on 0850 346 41 09 on weekdays from 10:00 to 18:00, and technical support runs 24/7.

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