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Custom Software Development

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Custom Business Software

Custom Software Development to Replace Spreadsheets and Double Entry

Custom software development means designing and building web and mobile business software around how one company actually works, instead of bending the company to fit a packaged product. Since 2013, Digital Bridge has done this in Turkey, moving orders, stock, dealer, field and reporting work out of spreadsheets, email and paper into one system. We study your process first, then agree scope, phases and cost in a written proposal. Your existing ERP and accounting stay in place, and the new software integrates with them.

Packaged software rarely fits the way a business actually runs, and the gap ends up filled with re-keyed data and reports nobody fully trusts. The same approach works whether you are a Turkish company or an international business operating here and dealing with local e-invoicing, carriers and marketplaces.

Not every need calls for software built from scratch. For common work such as business email, file management, answering website visitors, project tracking and e-commerce, you can use our own Smart360 product family: SmartMail, SmartFiles, SmartOperator and SmartPass run on one identity (SmartID) and one organisation panel, and SmartPM project management and the SmartSales e-commerce platform belong to the same family. SmartMail, SmartFiles and SmartOperator can be bought online through Smart360, while SmartPass, SmartPM and SmartSales are quoted on request. Your custom development budget then goes only on the processes that are truly specific to your business.

01

Custom Web Software

Orders, stock, service jobs, dealers or projects: we move work that currently lives in spreadsheets and email threads into one browser-based application, so everyone works from the same up-to-date data.

  • Role-based access: who sees and approves what
  • Modules added as your needs grow
  • Live dashboards for management
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02

Mobile App Development

Field staff, dealers and customers stop phoning in or filling out paper forms; what they enter in the app reaches your system straight away. Built for iOS and Android on the same database as your web system.

  • Native iOS (Swift) and Android (Kotlin)
  • Works offline, syncs when back in coverage
  • App Store and Google Play publishing included
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03

Integrated Software Systems

The office web panel and the mobile app run as one system: a barcode scanned in the warehouse shows up at head office, and a work order raised at head office appears in the field at the same moment.

  • Instant web-to-mobile synchronisation
  • One database, one version of the truth
  • REST API for connecting other systems
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04

E-Commerce & B2B Portal

Let dealers order through a portal that shows their own price list and credit limit, instead of by phone or WhatsApp. Orders reach your ERP without being retyped.

  • Price lists per dealer and customer
  • Orders taken outside office hours
  • ERP and accounting integration
  • Region, dealer and sub-dealer hierarchy
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05

RPA – Process Automation

Hand repetitive, step-by-step work such as downloading reports from portals, posting invoices or copying data between spreadsheets to Python-based bots, and let your team focus on the exceptions.

  • Invoice and document processing
  • Data transfer between systems
  • Scheduled report generation and distribution
  • No per-bot licence fee
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06

API & System Integration

Stop keying marketplace orders, tracking numbers, e-invoices and ERP records into separate screens. We connect your systems so data is entered once and stays current everywhere.

  • Logo, SAP, Mikro and GIB e-invoicing
  • Carrier APIs (MNG, Yurtiçi, PTT...)
  • Trendyol, Hepsiburada, n11
  • Custom middleware where no connector exists
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We also build custom CRM software, warehouse management (WMS), B2B dealer portals, RPA bots and ERP, e-invoice and carrier integrations. Tell us how you work today and we will come back with a written proposal.

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Sectors We Work With

We Start in Your Sector's Language

A factory's work orders, a distributor's dealer accounts and a clinic's appointment flow all run on different rules. We build software around the workflows of the sectors below and come to the analysis meeting already familiar with your terminology and typical problems, so you do not have to spend time explaining your own business to us.

Manufacturing

Retail & E-Commerce

Logistics & Transport

Construction & Property

Healthcare & Clinics

Education

Restaurants & Food

Public Sector

How Does a Custom Software Project Run?

01

Process Analysis

We look at how the work is done today, through your screens, spreadsheets and forms, and pinpoint together where double entry, waiting and errors creep in.

02

Written Proposal

Scope, delivery phases and cost are set out in a written proposal. What comes in the first phase and what follows later is clear before work begins.

03

Phased Delivery

The software goes live in stages. While your team starts using the first module, we feed their comments into the next phase.

04

Support and Growth

After delivery, the same team handles bug fixes, updates and new modules. Our office is open 10:00 to 18:00 on weekdays, and technical support is available 24/7.

Common Concerns About Custom Software

  • "Isn't custom software expensive and slow?" We scope it to what you need: we start with the process that wastes the most time and leave the rest for later phases. If you use ready-made Smart products for shared work such as email, files and project tracking, custom development covers only what is unique to you.
  • "Do we have to drop our ERP?" No. Logo, SAP or Mikro stays in place; the new software integrates with it, so accounts, orders and stock are never entered twice.
  • "Who do we deal with after delivery?" The team that built the software also supports it, so you talk to people who already know your system rather than someone hearing about it for the first time.
  • "We are an international company with a Turkish operation." We work with businesses across every province of Turkey, including international companies that need local e-invoicing, carriers and marketplaces. Analysis, development and support run remotely, with on-site visits for installation and training.

Example Scenario: Dealer Orders Arriving on WhatsApp

Picture a distributor that takes dealer orders by phone and WhatsApp. The sales team retypes every message into the ERP, rings dealers back when an item turns out to be out of stock, and issues correction invoices when the wrong price was applied. With a B2B dealer portal and ERP integration, each dealer places orders directly while seeing their own price list, credit limit and stock availability, and the order reaches the ERP without being retyped. The sales team spends its time on dealer relationships and exceptions instead of data entry.

Guides worth reading before you decide: custom vs off-the-shelf software, how to run a software requirements analysis, what drives software project cost and how to choose a software company. Browse every article in our software guides.

Let's Decide Together Where Your Custom Software Should Start

Tell us how you work today and where you lose the most time; we will review your process and prepare a written proposal covering scope, phases and cost. You can reach us by phone on weekdays from 10:00 to 18:00 or at info@digitalbridge.com.tr.

Questions we hear most often

Frequently Asked Questions

What is custom software development, and how does it differ from an off-the-shelf package?

Custom software development means your workflow is analysed first and the web or mobile software is built around it. Off-the-shelf packages are designed for the common needs of many companies, so either part of your work is left uncovered or your process has to bend to the package. With custom software you do not pay for unused modules or fill gaps with spreadsheets.

Do we have to replace our existing ERP or accounting software?

No. Your existing ERP and accounting stay in place; the software we build integrates with systems such as Logo, SAP or Mikro through APIs or a data-transfer layer. We prefer building the missing piece over ripping out a system that already works, so account, order and stock data is never entered twice.

How much does custom software development cost?

There is no fixed list price, because cost depends on the number of modules, the scope of integrations, the number of users and extras such as a mobile app. We study your process first and then deliver a written proposal covering scope, delivery phases and cost.

Can you support international companies operating in Turkey?

Yes. We work with Turkish companies and with international businesses operating in Turkey that need their systems to handle local requirements such as Turkish e-invoicing (GIB), local carriers and marketplaces like Trendyol, Hepsiburada and n11. Analysis, development and support run remotely, with on-site work when installation or training requires it.

What types of software do you build?

We build custom web applications, native iOS and Android apps, integrated web and mobile systems on a single database, B2B dealer portals, RPA bots and ERP, e-invoice, carrier and marketplace integrations. We also develop ERP, CRM, warehouse management (WMS), HR and payroll, field service and document management software.

Do you provide support after delivery?

Yes. After delivery we provide bug fixes, updates and further development as new needs arise, and the software can be extended with new modules as your business grows. Our office is open 10:00 to 18:00 on weekdays, and our technical support line is available 24/7.

How long does a custom software project take?

It depends on the scope, the number of modules and the systems the software has to connect to; the exact timeline is set out phase by phase in the written proposal. We do not deliver everything at once: the first module, aimed at the process that wastes the most time, goes live first, and later phases are built while your team is already using it, so you benefit before the whole project is finished.

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Tell us what you need to solve. We'll come back with a written proposal.