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Logistics software gives a transport or distribution company one record for dispatch plans, vehicle positions, proof of delivery and trip costs. The operations desk sees where a load is without ringing the driver, customers receive status updates automatically, and delivery paperwork reaches head office as the trip ends. Digital Bridge builds it around the way your operation runs.
What frustrates a shipper most is often not the delay itself but not being told about it. If the operations desk finds out where a load is by ringing the driver, every answer it gives is a guess, and while proof of delivery sits on paper, invoicing waits too.
We build transport and distribution companies one system covering the whole chain, from dispatch planning to proof of delivery and trip costing. Drivers use a mobile app, the operations team uses a web console, and both work from the same record. It connects to your order source and your accounting software.
Vehicle loads are built from the order pool with capacity and weight checks, and stops are sequenced geographically. The aim is fewer empty kilometres and fewer half-loaded trips.
Position, speed and stop durations appear live on the console. If a vehicle leaves its planned route, the operations team is alerted automatically.
Drivers close each drop in the app with a signature, photo and any shortage or damage note. Proof of delivery reaches head office as the trip ends, with no paperwork to chase.
Departure, estimated arrival and delivery confirmations go out by SMS or email without anyone lifting a phone, so customers no longer need to call to ask.
Fuel, tolls and driver cost are calculated for every trip, showing which lanes and which customers are genuinely profitable without waiting for month-end.
Servicing, inspections, insurance and driving licence expiry dates are tracked, and a vehicle with missing documents cannot be assigned to a trip.
We look at your shipment types, how planning is done today, the tracking tools and reports in use, then set out scope and cost in a written proposal.
Tracking hardware, the driver app screens and the rules for who is notified about which event are agreed.
The system is built and connected to your order source, accounting and, where there is one, your customer portal.
A handful of vehicles pilot the system; once driver feedback has been worked in, it is rolled out across the fleet.
Field software fails most often because drivers stop using it. So we design screens simple enough to use one-handed, in gloves and in direct sunlight, and make offline working a requirement so nothing is lost when the signal drops. For staff access at depots and cross-docks, see SmartPass access control; for customer and customs correspondence, see Smart360 business email and file management.
Logistics software gives a transport or distribution company one record for dispatch planning, live vehicle tracking, mobile proof of delivery, customer updates, per-trip costs and vehicle maintenance and document tracking. Drivers use a mobile app and the operations team a web console, both working from the same record, so the desk knows where a load is without ringing the driver.
Drivers close each drop in the app with a recipient signature, a photo and any shortage or damage note. Proof of delivery reaches head office as the trip ends, so there is no paperwork to chase and invoicing does not wait for documents. Screens are designed to be simple enough to use one-handed, in gloves and in direct sunlight.
Departure, estimated arrival and delivery confirmations go out to customers by SMS or email automatically, so they no longer need to call the operations desk to ask. The desk answers from the live position on the console rather than a guess, and if a vehicle leaves its planned route the operations team is alerted automatically.
Fuel, tolls and driver cost are calculated separately for every trip, showing which lanes and which customers are genuinely profitable without waiting for month-end. Dispatch planning builds vehicle loads from the order pool with capacity and weight checks and sequences stops geographically, with the aim of fewer empty kilometres and fewer half-loaded trips.
Offline working is a design requirement of the driver app. Deliveries, signatures and photos captured without a signal are stored on the device and sent to head office once the connection returns, so nothing is lost. Field software fails most often because drivers stop using it, which is why screens are kept simple and pilot feedback from drivers is worked in.
We start by reviewing your shipment types, how planning is done today and the tracking tools in use, then set out scope and cost in a written proposal. Tracking hardware, driver app screens and notification rules are agreed, and the system is connected to your order source and accounting. A handful of vehicles pilot it before rollout across the fleet.
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