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A Digital Bridge Product Family
Smart360 is the name of the Smart product family built by Digital Bridge: a business application family that brings business email (SmartMail), document management (SmartFiles), an AI customer service agent for websites (SmartOperator), access control and time and attendance (SmartPass), project management (SmartPM) and e-commerce (SmartSales) together on a shared identity and administration layer.
What problem does it solve? When email, files, a website agent and access control are bought separately, every employee needs a separate account, password and permission list in each, and closing a leaver's access means visiting several systems one by one. In the Smart products a person is set up once, their permissions come from their department, and when they leave their access is closed in one place.
Smart360 is not a product in its own right; the products do the work. What they share has three parts: SmartID, so staff sign in to the products with one password; a single admin panel for users, departments, plans and billing; and Smart360 Security, which shields sign-ins from bot traffic. In every product the admin panel answers the same questions: who can access what, what has changed, and what has been done in the organisation's name.
Smart360 admin panel promotional image (Smart360.com.tr, Turkish interface), sample data.
The Smart product family has six products, each doing a distinct job. All are developed by Digital Bridge, and each has its own website, documentation and plans. Start with the one you need and add the rest when you are ready.
An AI-assisted business email service that runs shared and personal mailboxes from one web panel.
A business file management service that keeps company files in department-based storage areas, with full version history.
An AI customer service agent added to your website with two lines of code, talking to visitors on your own pages.
Software that brings card access control, staff time and attendance, visitor reception and canteen management together in one panel.
The Smart family's web-based project management software, handling projects and tasks as lists, Kanban boards and Gantt charts.
SmartSales
An e-commerce product for opening a shop with a theme built for your sector and arranging the storefront by drag and drop, without code.
What ties the products together is the shared platform. People, departments and permissions are defined once; adding a product is not a new installation but another line on the account you already have.
Staff sign in to SmartMail, SmartFiles, SmartOperator, SmartPass and SmartPM with the same Smart360 identity, and move between them from the top-right menu without another password prompt. There is no separate password or reset routine per product.
Users and departments, product access, domains and DNS records, plans, billing details, usage statistics and support requests are all managed in the tenant.smart360.com.tr panel.
Departments are defined once and turn into permissions in the products. When someone leaves a department, the access they had through it disappears in every product automatically.
When someone leaves the organisation, an administrator closes their access in one place, however many products they used. Permission changes reach open screens immediately.
Group companies, separately run units and distinct legal entities each get their own tenant, with their own users and permission structure, and none can see another's data.
Each organisation's data sits in its own database for every product, and databases are never shared between organisations. Open sessions are listed with device details and can be closed remotely.
A permission given to a department applies automatically to everyone who joins it later (SmartFiles permission matrix, Turkish interface, sample data).
What each product does, how it connects to the family, where it runs and how you buy it, in a single table.
| Product | What is it for? | Link to the shared platform | Platform | How to buy |
|---|---|---|---|---|
| SmartMail | Shared and personal mailboxes, send approval, fraud assessment of incoming mail | SmartID sign-in; mailbox access by department and person from the admin panel; Smart360 Security on sign-in | Web, Android, iOS | Online purchase |
| SmartFiles | Department and project storage areas, version history, eight independent permissions, document analysis | SmartID sign-in; SmartMail attachments saved to SmartFiles in one click; Smart360 Security on sign-in | Web, Android, iOS | Online purchase |
| SmartOperator | An AI agent that talks to website visitors, finds products and carries out actions | The team signs in with their Smart360 identity; users, subscription and billing in the Smart360 panel | Web (chat window on your site, plus the panel) | Online purchase |
| SmartPass | Card access control, time and attendance and timesheets, visitor reception, canteen | SmartID sign-in to the panel; users, roles and organisation settings in the Smart360 panel | Web panel; NFC-enabled Android phones as mobile terminals | Sales form (no online purchase) |
| SmartPM | Project and task management with lists, Kanban and Gantt, critical path, client access, time tracking | Smart360 account sign-in; tasks written to the Smart360 calendar, files in Smart360 storage | Web | Sales form (no online purchase) |
| SmartSales | An online shop with sector-specific themes; orders, payments, shipping, returns, promotions | The SmartOperator connection is available as a plan module | Web (storefront and admin panel) | Sales form (no online purchase) |
No data is copied between products; it is already in the same place. The scenarios below are possible because the products share one identity and one permission structure.
An attachment is saved to SmartFiles in one click. The person picks a destination from the areas they can write to; if an administrator has set a default area, it is preselected.
A file in SmartFiles is sent through SmartMail without leaving the panel. Both the person's SmartFiles read permission and their SmartMail send permission are checked.
SmartOperator reads the SmartSales shop's product and stock data read-only to find products for visitors. Order details are shown only to a verified customer.
SmartPM tasks are written automatically to the organisation's Smart360 calendar. In SmartOperator's clinic template, appointments the agent books during a chat land on the same calendar.
Security, HR and payroll teams sign in to the SmartPass panel with SmartID too; panel users, roles and organisation settings sit in the same Smart360 panel as the other products.
A new employee is set up once and is ready on the permissions screen of any product they are assigned to. A leaver's access closes in one step; shared mailbox passwords need not change, because staff never see them.
Screenshots with sample data (Turkish interface).
The products reach AI services not directly but through Smart360's central layer, and usage counts against the organisation's allowance. SmartMail has AI services from summaries to translation, and SmartFiles from document reports to chatting with a folder; SmartOperator is itself an AI agent that talks to visitors, and in SmartPM AI helps with planning.
SmartMail panel, screenshot with sample data (Turkish interface).
| Service | Product | What it does |
|---|---|---|
| Email summary | SmartMail | Summarises a long email and its attachments, with deadlines and the action requested. |
| Attachment analysis and document card | SmartMail | Pulls parties, dates, amounts and tables from invoices, quotes and contracts. |
| Content classification | SmartMail | Sorts each email into one of six content types without rules. |
| Security assessment | SmartMail | Assesses the text for signs of phishing and explains its reasoning. |
| Chat about an email | SmartMail | Answers from the email, its attachments and past correspondence, citing sources. |
| Writing help | SmartMail | Drafts from instructions, improves text and suggests replies. |
| Translation | SmartMail | Translates the email body into 30 languages, keeping the formatting. |
| Document report | SmartFiles | Prepares a four-part report for every uploaded document. |
| Chat with a document | SmartFiles | Answers a question about one document from its own text. |
| Chat with a folder | SmartFiles | Reads every document in a folder together to answer. |
| Folder and version-difference summary | SmartFiles | Summarises a folder, or the changes between two versions, as bullet points. |
| Folder suggestion | SmartFiles | Suggests the best folder for an incoming document with its reasoning; never moves anything without approval. |
Security is a layer the family shares: sign-ins are protected by Smart360 Security, each organisation's data is kept separate, and mailbox passwords are never handed out. Details of hosting and data location are provided in writing at contract stage.
For organisation-wide processes we also offer data protection compliance consultancy (including Turkey's KVKK) and cyber security consultancy.
The layer that shields sign-in screens and forms from bot traffic: it verifies a human at each sign-in and filters bot submissions with honeypot fields. It protects the admin panel and SmartMail and SmartFiles sign-ins, and in SmartOperator's chat window it checks suspicious visitors before they can write.
Each organisation's data sits in its own database for every product; databases are never shared between organisations. Documents and the email archive are held in S3-compatible object storage.
Mailbox passwords are generated by the system, stored encrypted with AES-256-GCM and never given to staff. Access to a mailbox is a permission granted in the panel, not a password.
Open sessions are listed with device details; a single device, or every other device, can be signed out remotely. Changing a password closes sessions on all devices.
SmartPass reads only a card's ID number (UID) and writes nothing to it; SmartOperator never reads form fields or payment pages; SmartFiles download and preview links expire within minutes.
The Smart360 documentation explains how to erase an employee's personal data under KVKK, Turkey's data protection law. The privacy notice and privacy policy are published on Smart360.com.tr.
Smart360 is designed for teams with a clear departmental structure, heavy document traffic and work that runs through shared company addresses. Group companies and separate legal entities each get their own tenant, all managed from one account.
A separate workspace per client and version history on returns and reconciliations; incoming invoice attachments are read without downloading them.
Bills of lading, customs documents and supplier correspondence in one place; in emails containing payment instructions, the sender's domain and the content are assessed together.
A storage area and revision history per project; subcontractor and consultant access managed by department.
Case-based workspaces, protected contract versions and direct questions to documents; team notes stay beside the document.
Nine separate permissions and an activity log on the tenders@ mailbox; a bid letter can go for approval before it leaves in the company's name.
Quality documents and technical drawings in department areas; order and payment emails arrive with a security assessment and its reasoning.
| Product | Who is it for? |
|---|---|
| SmartMail | Companies whose teams share addresses such as info@, sales@ or accounts@; law firms, accountants, manufacturers and exporters, clinics |
| SmartFiles | Teams moving from a shared drive to an orderly archive; law firms, accountancy practices, manufacturers and exporters, healthcare organisations |
| SmartOperator | Clinics (appointments and shared calendar), spare parts websites (finding vehicles and parts), online shops |
| SmartPass | Factories and production sites, construction and mining sites, ports and logistics yards, multi-site organisations |
| SmartPM | Teams that share projects with their clients; groups that run a separate organisation for each plant or branch |
| SmartSales | Businesses opening their own shop in fashion boutiques, food, electronics, cosmetics or furniture |
For current plans and terms, see the purchase page or the product websites.
Companies and sole traders able to issue invoices can sell Smart360 products as a reseller or a distributor. A reseller sells directly to customers; a distributor sells and also builds its own reseller network.
The Smart product family is developed and sold by Digital Bridge Teknoloji, an Adana-based technology company that has been building software for organisations since 2013. The interface, error messages and support are in Turkish.
Set-up and initial configuration (domain and DNS, mailboxes, permissions, storage areas) are carried out with guidance from the Smart360 team, and your existing files are moved into SmartFiles with their folder structure intact. For SmartPass, terminals, readers and turnstiles are planned after a site survey. To connect the Smart products to your existing systems or meet a need specific to your organisation, you can draw on the services below.
Set-up and user documentation on Smart360.com.tr (in Turkish) falls into two groups: Getting started, from purchase to first sign-in, users, domains and billing; and Partners, from application to commission invoices. Each product also has its own documentation on its website.
If you know what you need, you can buy SmartMail, SmartFiles and SmartOperator straight away, or fill in the sales form for SmartPass, SmartPM and SmartSales. If you are not sure, get in touch: we will look at your user numbers, shared mailboxes, file structure, website, entry points, projects or shop plans with you and recommend the right product and plan.
Digital Bridge Teknoloji · Adana, since 2013 · Interface and support in Turkish · 24/7 technical support
Smart360 is not a single product but the name of the Smart product family built by Digital Bridge. It has six products: SmartMail for business email, SmartFiles for document management, SmartOperator as an AI customer service agent on your website, SmartPass for card access control, time and attendance and visitors, SmartPM for project management and SmartSales for an online shop. SmartMail, SmartFiles, SmartOperator and SmartPass share SmartID, one admin panel and Smart360 Security.
SmartID is the shared identity behind the Smart products. Staff sign in to SmartMail, SmartFiles, SmartOperator, SmartPass and SmartPM with the same Smart360 identity, and move between them from the top-right menu without another password prompt. There is no separate password or reset routine per product. Open sessions are listed with device details and can be closed remotely, and changing a password signs out every device.
Yes. Any product can be bought on its own and others added later; a product added later uses the same account and user list, so nobody is set up again or given a new password. SmartMail, SmartFiles and SmartOperator are bought online on the Smart360.com.tr purchase page. SmartPass, SmartSales and SmartPM are not sold online: you fill in the product's sales form and hear back within the same working day. SmartPass doors and terminals are planned after a site survey.
Yes. Group companies, independently run units and separate legal entities each get their own tenant, with their own name, users and permission structure, and none can see another's data. The person in charge monitors them all from the same panel and switches between them without being asked for a password. Several company accounts can also sit side by side in the mobile apps.
Because the products share one identity and one permission structure, no data has to be copied between them. A SmartMail attachment is saved to SmartFiles in one click, and a SmartFiles document can be sent through SmartMail. SmartOperator reads a SmartSales shop's product and stock data read-only to find products for visitors. SmartPM tasks and appointments booked by SmartOperator's clinic template go on the organisation's shared calendar.
Each organisation's data is kept in a separate database for every product, and databases are never shared between organisations. Documents and the email archive are held in S3-compatible object storage. Mailbox passwords are generated by the system, encrypted with AES-256-GCM and never given to staff. Details of hosting and data location are provided in writing at contract stage.
Content is processed by AI for summaries, classification, attachment analysis and document reports. However, AI is a separate permission granted person by person in both SmartMail and SmartFiles, and chat only reads the mailboxes and files that person can already access. When the monthly allowance runs out, AI features pause, while access to email and files and the SPF, DKIM and DMARC checks carry on.
Smart360 Security is the layer that protects sign-in screens and forms across the Smart360 family from automated bot traffic. It verifies that a human is signing in, filters bot submissions on forms with honeypot fields, and no sign-in request reaches the server until verification is complete. It stops password-guessing attacks, fake account sign-ups and automated submissions to contact forms.
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