Accounts Payable Inbox: How to Run a Shared Invoice Mailbox Without Losing a Single Invoice
An accounts payable inbox needs one address, a named owner and a visible status for every invoice. This operating model stops invoices going astray.
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Smart360 is a family of business applications built by Digital Bridge. It combines SmartMail (AI-assisted business email) and SmartFiles (document management) under one panel and one identity (SmartID). Users, departments, product access, domains, plans and billing are managed in one place, with no server to install.
When email sits with one provider, files with another and each keeps its own user list, closing a leaver’s accounts becomes a manual checklist and nobody can say who sent what from the shared inbox. In Smart360 one action closes a leaver’s access. Mailbox passwords are generated by the system, stored encrypted and never handed out.
SmartMail panel — screenshot with sample data (Turkish interface).
None of the three situations below come from carelessness. They come from how everyday email and file-sharing tools are designed, and Smart360 answers each one directly. If you want to address email security across the organisation, we also offer cyber security consultancy.
An attacker registers a domain one letter away from your supplier's, sets up SPF/DKIM/DMARC properly and writes to say the bank details have changed. The message is technically valid, so spam filters pass it. SmartMail separately assesses the look-alike domain and the payment-change content, and explains its verdict in a written report.
In common tools a user can either read or fully edit. "Upload but not delete" ends up solved by duplicating folders, until nobody can tell who has access to what. In SmartFiles eight permissions are independent and managed in one matrix.
Overwriting a file loses what was there before, so file names grow and people argue over which one is current. SmartFiles never overwrites: every upload with the same name becomes a new version, and earlier ones can be downloaded or restored.
Shared and personal mailboxes in one web panel. On shared addresses such as info@, accounts@ or tenders@, each message carries a log of who read, answered or deleted it, and anyone leaving a department loses mailbox access automatically.




Screenshots with sample data (Turkish interface).
Files are gathered into department or project workspaces. SmartFiles does more than store them: who may do what, which version is current and what the document actually says are all on the same screen.

Screenshots with sample data (Turkish interface).
Every Smart product uses the same identity. Change someone’s department and their access changes across all products; when they leave, one action closes everything. No parallel user lists to maintain.
The same SmartID opens every product, and you move between them without signing in again.
Group companies run as separate tenants under one account; none can see another's data.
An attachment arriving in SmartMail is saved to the right SmartFiles workspace in one click.
Accounts for several companies sit side by side in the same mobile app.
Human verification on sign-in stops password-guessing attacks before they reach the server. Sessions are listed with device details and can be ended remotely.
Support requests are raised and tracked from the same admin panel as users and billing.
Parties, due date, VAT and totals are read from incoming invoices without downloading the file.
Emails announcing new bank details are assessed on sender and content together.
A workspace per project; every revision kept as its own version.
Every version of a contract preserved; questions asked directly of the document.
Bid letters go to an approver before leaving on the company's behalf.
Quality documents and technical drawings in department workspaces, by permission.
Smart360 is a family of business applications built by Digital Bridge. It combines SmartMail (AI-assisted business email) and SmartFiles (document management) under one panel and one identity (SmartID). Users, departments, product access, domains, plans, billing and support are managed from the same admin panel, and staff sign in to every product with one password.
SmartMail assesses every incoming message against 12 signals: SPF, DKIM, DMARC and PTR checks, look-alike domains and international characters, display-name and brand impersonation, Reply-To and link mismatches, risky attachments, content assessment and comparison with known fraud methods. The verdict comes with a written report explaining why. Each organisation sets its own quarantine threshold and sees how many messages a change would affect before applying it.
A message going out on behalf of the organisation is submitted, by the person who wrote it, to one or more approvers before sending. Each approver can approve, request a revision with a reason, or reject, and every step is logged with date and time. For scheduled messages, permission is checked again at the moment of sending.
No. SmartFiles never overwrites: every upload with the same name is stored as a new version. Earlier versions can be downloaded or restored, and the organisation decides how many versions to keep. Deleted files and folders can be recovered from the recycle bin. Access to history is one of eight independent permissions, so you also control who can see earlier versions.
No installation is needed: the account opens as soon as payment is confirmed and is managed at tenant.smart360.com.tr. You can pay monthly or annually; annual billing means paying for 10 months instead of 12. SmartMail and SmartFiles can be bought separately or together at a discount as the Family Package. Prices are in TRY, USD and EUR at the daily Central Bank rate; see smart360.com.tr/satin-al.
Each organisation's data is kept in a separate database for each product; documents and the mail archive are held in S3-compatible object storage. Several companies can be managed from one account without any of them seeing another's data. Mailbox passwords are stored encrypted with AES-256-GCM and never handed out, and sessions are listed with device details and can be closed remotely.
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