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SmartPass: Card Access Control, Time & Attendance, Visitors and Canteen

SmartPass logo Smart product family

What is SmartPass?

One system at the door, another for timesheets, a separate list in the canteen: at month end HR and payroll compare these records by hand, and when the internet drops it is often unclear what the doors will do. SmartPass brings this work onto one card and one panel for factories, construction and mining sites, port and logistics areas, and organisations with several locations.

SmartPass is software from Digital Bridge that brings card access control, staff time and attendance, visitor reception and canteen management together in one panel. When a card is presented, the server decides whether the person may pass; reads are turned into timesheets according to the shift plan, and each closed month is exported to your ERP.

Access control and time and attendance are really two different jobs: one decides who may pass through which door and when, the other works out attendance and hours from those reads. With separate systems, lists are reconciled by hand at month end. SmartPass does both with the same card, the same record and the same panel, and handles visitors and the canteen there too.

SmartPass is the access control and attendance product in the Smart360 family. You sign in with your Smart360 identity (SmartID); there is no separate SmartPass password.

  • Doors keep working on a signed access list if the internet drops
  • Brand-independent fixed terminal; existing turnstiles, doors and barriers can be reused
  • An NFC-enabled Android phone can serve as an access point

The SmartPass product site and panel are in Turkish.

SmartPass: one card read drives door access, the attendance record and the canteen meal record
How It Works

What happens when a card is read?

A single read feeds access, attendance and canteen entitlement. Because every process uses the same record, there is nothing to reconcile between systems at month end.

01

The server decides

A rule changed in the panel applies at every door straight away. Each decision is logged with its source; if access is refused, you see which of 17 refusal reasons applied.

02

Reads become timesheets

Entries and exits are posted to timesheets against the shift plan. Duplicate reads are discarded; missing reads are never guessed, the day is flagged for a correction with a stated reason.

03

The meal is counted

At a canteen point, meal times and the daily allowance are checked and the meal is recorded. A second pass is blocked even while the connection is down.

04

The closed month goes to ERP

The month is locked and the export file is built from that snapshot: CSV from the panel, JSON via the API. Corrections cannot be written to a locked month.

Features

What does SmartPass take care of?

The daily work of security, HR and payroll in one panel, with every module using the same people, card and permission records.

Access control

Define locations, points (turnstile, door, barrier, canteen, mobile) and zones. A person’s access is the union of their access groups, each linked to zones with an optional weekly time profile. Anti-passback per zone, public holiday rules and contractor contract dates are all enforced.

Works when the connection drops

Every door and mobile terminal holds a copy of the access list signed by the server; a list whose signature fails is never used. Reads queue on the device and are sent in order, complete and without duplicates once the connection returns. Cache lifetime and behaviour are set per point.

Time, attendance and shifts

Fixed and flexible shifts, rotations, teams, day exceptions and staff leave. Night shifts run into the next day; separate tolerances for late arrival and early departure, breaks, overtime thresholds and rounding.

Timesheets and period lock

The same input always gives the same result. A correction never deletes the original read; it is kept as a separate record with its reason and can be reversed. A closed month cannot be changed; unlocking needs a reason and is written to the audit log.

ERP export

A monthly summary per person from the locked month: employee number, department, cost centre and durations in minutes. CSV from the panel, JSON via the API. Every download appears in the export history with time and user; the staff list is updated from Excel or CSV.

Visitor reception

Pre-registration, a temporary card at arrival, an email to the host and card return on exit. The card only works within the visit’s access group and time window, then stops at every point. Visitors are not asked for an ID number.

Staff canteen

Daily meal allowance by meal times and access group. Night meals run into the next day. Reports break down by department, cost centre, contractor, location, meal or person type; a visitor’s meal is charged to the host’s department.

Mobile terminal

An NFC-enabled Android phone (Android 9 or later) becomes an access point, using the same decision engine as fixed doors. It works offline and shows how many reads are waiting to sync. The app is installed as an in-house APK; a lost phone is revoked from the panel.

Dashboard, analysis and reports

The last 24 hours, who is on site now (staff, contractors, visitors), a 14-day trend, a weekly heat map and a live access feed. Access, timesheet, absence, canteen, visitor and device health reports export to Excel, PDF and CSV.

Example: a production site with night shifts and contractors

  1. A night-shift worker’s shift runs into the next day; clock-in and clock-out are booked to the right shift, so nobody has to merge lists by hand for the timesheet.
  2. The night-shift group is given both an evening and a night meal; a second pass for the same meal is blocked even while the connection is down.
  3. When a contractor’s agreement ends, its workers’ cards are refused at the first read with the reason “Outside company agreement”; there is no need to cancel cards one by one.
  4. If someone forgets to badge, the day is not filled in by guesswork; it is flagged as a “missing read” and an authorised person adds a correction with a reason, without deleting the original read.
  5. When the month closes, the period is locked and a monthly summary per person goes to the ERP, so the figures sent to payroll cannot quietly change afterwards.
Hardware

Does it work with our existing turnstiles and readers?

Yes. The SmartPass fixed terminal is a small computer that readers and relays connect to, and it is brand-independent. It works with OSDP readers and dry-contact relays, and several readers and relays can be attached. Turnstiles, door locks and barriers that can be triggered by a relay input are usually reused; the site survey confirms this.

  • Reads the card’s unique ID (UID) and writes nothing to the card; works with 13.56 MHz MIFARE and NFC-readable cards. Existing cards are assessed during the survey.
  • Every reader and relay is bench-tested before installation, without connecting to the server.
  • Each device joins with its own identity, a fixed terminal code and administrator approval; signed software updates with rollback if a release misbehaves.

For reader, turnstile and barrier options, see our card access control hardware and barrier and parking systems pages.

By the Numbers

SmartPass in figures

MeasureValueWhat it means
Refusal reasons17Grouped by card, person, rule and point; the log states why access was refused.
Offline behaviours3Follow the cache, stay locked or stay open; chosen per point.
Cache lifetime5 min – 30 daysHow long the access list stays valid while offline.
Panel permissions43For example, visitor reception only, or timesheet viewing only.
Duplicate-read filter3 sRepeated reads of the same card count as one pass.
Leave types5Annual, sick, excused, unpaid and administrative leave are not counted as absence.
Weekly warning threshold45 hoursWarning threshold for weekly working time.
Exit window for unplanned entry16 hoursHow long the system looks for an exit after an unscheduled entry.
Export formats2CSV (from the panel) and JSON (via the API).
Data Protection

How is access data protected?

An access control system records where a person was and when. In an audit you need to show how that data is stored, who can see it and when it is deleted. SmartPass answers those questions inside the product; for organisation-wide processes we also offer data protection compliance consultancy (KVKK, Turkey’s data protection law).

Details of hosting and data location are shared in writing at contract stage.

Card numbers are not stored

At the moment of reading, the device turns the number into a one-way hash with a key unique to your organisation. The database holds only the hash and the last four digits, and reports show only the last four.

Retention period

You choose how long access records are kept, from 30 days up to your package’s limit. Once that passes, fields that identify the person are removed automatically each day; counts and reports are preserved.

Chained records

Access and audit records are linked in a hash chain, so any deletion or alteration shows up when the chain is verified. Every change is logged with its old and new values.

Device certificates

Terminals connect to the server over an encrypted, mutually authenticated link. A device revoked in the panel is refused on its next request.

Separate database

Each organisation’s data sits in its own database; records from different organisations never share a table.

Erasure requests

When a person is deleted in Smart360, their name and personal details in SmartPass are erased and their card is cancelled. Visitors are not asked for an ID number.

Who It’s For

Who is SmartPass for?

Organisations that run shifts, work with contractors and have several entry points. Payroll, HR and security teams use the reports; reception, security and hosts handle the visitor flow.

Factories and production sites

Shifts, rotations, canteen and contractor entries in one record.

Construction and mining sites

A mobile terminal where there is no fixed gate or power supply.

Ports and logistics areas

Zone permissions, time profiles and contractor contract checks.

Multi-site organisations

Each site as a separate SmartPass organisation; switch between them from “My organisations” without a password.

Staff transport

Card reads and roll call as people board the vehicle.

Events and training

Temporary entry points and attendance tracking.

Rollout

How is SmartPass rolled out?

SmartPass is installed together with its hardware. The timeline depends on the number of points, whether the hardware is ready and the state of your staff list; after the site survey you receive a schedule specific to your organisation.

01

Site survey

Doors, turnstiles, existing readers and cards are inspected on site.

02

Hardware

Terminals, readers and relays are prepared and bench-tested.

03

Installation

Devices are connected on site and join with administrator approval.

04

Set-up

Locations, points, zones, access groups, shifts and meals are defined.

05

People and cards

Staff and contractor lists are uploaded from Excel or CSV with a preview.

06

Go-live

The system goes live and the first month is closed together.

Concerns we often hear

“Do we have to replace our cards?”

SmartPass reads the card’s identifier (UID) and never writes to the card; it works with 13.56 MHz MIFARE cards and cards readable over NFC. Your existing cards are assessed during the site survey.

“Do our turnstiles need replacing?”

The fixed terminal is brand-independent; turnstiles, door locks and barriers that can be triggered by a relay input can usually be reused. The site survey confirms this.

“Can timesheets be changed afterwards?”

No corrections or plan changes can be written to a closed month. The lock can only be lifted with a reason, and doing so is recorded in the audit log.

“What if card numbers leak?”

Card numbers are not stored; they are turned into a one-way hash on the device the moment they are read. Only the last four digits appear in the database and reports.

How is pricing set?

Because SmartPass is installed with hardware, it is priced by quote, based on the number of access points, the number of people and the hardware required; it is not sold online. To buy it, fill in the SmartPass sales form; the quote is sent within the same working day, and installation is planned after the site survey. You can explore a panel with sample data in the SmartPass demo; the data is not real and nothing is saved.

Smart360 Integration

How does SmartPass work with the other Smart products?

SmartPass is the access control and attendance product in the Smart family. Alongside it sit SmartMail for business email, SmartFiles for file management, SmartOperator as an AI customer agent for your website, SmartPM for project management and SmartSales for online shops. If your organisation already uses SmartMail, SmartFiles or SmartOperator, the same Smart360 account, user list and identity carry over to SmartPass.

  • SmartID, one identity: you sign in with your Smart360 identity; there is no separate SmartPass password. Switch between products from the top-right menu without being asked for a password again.
  • One admin panel: users, roles and organisation settings live in the Smart360 panel; roles for other users are assigned in its SmartPass section.
  • Terminals: fixed and mobile terminals join your organisation with a Smart360 sign-in, a terminal code and administrator approval.
  • Data protection: deleting a person in Smart360 also erases their personal details in SmartPass and cancels their card.
  • Start where you need to: each product can be bought on its own; products added later use the same account and user list.
  • Smart360 Security: the shared layer that protects the family’s sign-in screens and forms from bot traffic; the SmartPass contact form is protected by it too.
SmartPass panel: dashboard showing live access events, refused reads and device connection status

SmartPass promotional image (SmartPass.com.tr), Turkish interface with sample data.

The Maker

What is Digital Bridge’s role in SmartPass?

SmartPass is made by Digital Bridge, which has been building software and hardware in Adana, Türkiye, since 2013; because software and hardware come from the same team, you deal with one point of contact from the device at the door to the report in the panel. Because SmartPass is installed with hardware, every project starts with an on-site survey; after hardware preparation, installation, set-up and loading your people, the system goes live and the first month is closed together.

Access and attendance data is worth more once it is connected to your other systems, so alongside the product we offer HR, payroll and personnel management, ERP and system integrations, API integration and, for requirements specific to you, custom web software.

Bring your doors, attendance and canteen into one panel

Let’s work out how many access points, people and existing devices you have; after the site survey we’ll prepare a quote and an installation schedule for you. To buy SmartPass, just fill in the sales form. You can reach us on 0850 346 41 09 or at info@digitalbridge.com.tr on weekdays between 10:00 and 18:00; technical support is available 24/7.

Questions we hear most often

Frequently Asked Questions

What is SmartPass?

SmartPass is software that brings card access control, staff time and attendance, visitor reception and canteen management together in one panel. When a card is read, the server decides whether the person may pass; reads are turned into timesheets according to the shift plan, and each closed month is exported to ERP. It is developed by Digital Bridge and is the access control product in the Smart360 family.

Do the doors keep working if the internet goes down?

Yes. Every door and mobile terminal holds a copy of the access list signed by the server, and while the connection is down it makes decisions from that list using the same rules. Reads queue on the device and are sent in order, complete and without duplicates once the connection returns. The cache lifetime is set between 5 minutes and 30 days; when it expires, the point stays locked or open as configured.

Which cards and hardware does SmartPass work with?

SmartPass reads the card's unique ID (UID) and writes nothing to the card; it works with 13.56 MHz MIFARE and NFC-readable cards. The fixed terminal is brand-independent and works with OSDP readers and dry-contact relays. Turnstiles, door locks and barriers that can be triggered by a relay input are usually reused. Other card types and the condition of existing hardware are assessed during the site survey.

How are timesheets exported to ERP?

Once a month is locked, the export file is generated from a snapshot of the locked timesheets. It can be downloaded as CSV from the panel or retrieved as JSON through the API. The file is a monthly summary per person: employee number, department, cost centre and durations in minutes. Every download is listed in the export history with its time, period, headcount and user, and a locked month cannot be changed afterwards.

What happens if a read is missing or wrong?

SmartPass never guesses a missing read; the day is flagged as having a missing read and waits for an authorised person to add a correction with a reason. The correction does not delete the original read: it is stored as a separate record with its reason, written to the audit log and can be reversed. A closed month cannot be corrected unless the period lock is reopened with a reason, which is logged too.

Can a phone be used as an access terminal?

Yes. An Android phone running Android 9 or later with NFC-A support becomes an access point through the SmartPass mobile terminal app, using the same decision engine as fixed doors. It works without an internet connection and queues reads on the phone. The app is installed as an in-house APK rather than from an app store and suits site gates, staff transport and temporary event points. A lost phone is revoked from the panel.

How does SmartPass protect personal data?

Card numbers are never stored: at the moment of reading they are turned into a one-way hash with a key unique to your organisation, and only the hash and the last four digits are kept. You choose how long access records are retained, from 30 days up to your package's limit; after that, personal fields are removed automatically each day. Each organisation's data sits in its own database, and visitors are not asked for an ID number.

How is SmartPass priced?

Because SmartPass is installed together with hardware, it is priced by quote, based on the number of access points, the number of people and the hardware required. The process starts with a site survey, followed by hardware preparation, installation, set-up, loading people and cards, and go-live, with the first month closed together. SmartPass is not sold online; to buy it, simply fill in the SmartPass sales form on Smart360.com.tr.

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