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Data and Analytics Guide: BI Dashboards, KPIs and Data Warehousing

Data & Analytics

Moving from Excel reports to BI, setting KPIs, management dashboards, data warehousing, data quality and GIS guides in one place. Start deciding with data.

Most businesses are not short of data; it is just scattered. Sales live in the CRM, stock in the ERP, production on machine screens and the budget in a spreadsheet, and before every management meeting someone stitches the pieces together by hand. In Türkiye the gap is still wide: according to TurkStat's ICT Usage Survey in Enterprises 2025, only 6.5% of enterprises with 10 or more employees used business intelligence (BI) software. Quality matters as much as quantity. Writing in MIT Sloan Management Review, data quality expert Thomas C. Redman estimates the cost of bad data at 15% to 25% of revenue for most companies.

This hub collects our data and analytics articles into a reading path from first steps to decision. Start with moving from Excel reports to BI, which explains when spreadsheets stop coping and how to plan the switch. Then read how to set KPIs to decide what to measure, and our guide to building a management BI dashboard to bring them together on one screen. Then refine the indicator set for the team the dashboard serves: sales dashboard metrics for sales, cash flow reporting automation for finance, and how to measure NPS and customer churn analysis on the customer side. When it is time to pick software, how to choose a BI tool makes the comparison easier.

Going deeper, the infrastructure comes into focus. Our data warehouse and ETL guide explains how to bring data from several sources into one place, and data quality and duplicate records covers how to make reports trustworthy. For organisations working with spatial data, GIS for municipalities explains how to set up a city information system, while drone NDVI analysis shows how crop health maps are produced and read in agricultural and land projects.

Once the infrastructure choices are clear, move on to the detailed questions. ETL vs ELT differences covers where transformation should happen, data lake vs data warehouse where raw and unstructured data should live, and data warehouse cost factors what drives the budget. For plants collecting machine and sensor data, a time-series database is a separate storage decision, and root cause analysis with manufacturing data shows how to use that data to find why breakdowns and scrap increase.

To decide who owns each figure, how it is defined and who can access it, start with our data governance framework. Read master data management (MDM) to tie customer and product codes to one record across systems, data catalog and data dictionary to keep the business glossary and technical definitions where everyone can find them, and self-service analytics governance to let users build their own reports within rules; on the marketing side, a customer data platform (CDP) merges customer records into one profile. Real-time reporting explains which metrics need to be live and which are better reported periodically. For teams working with field and land data, route optimisation covers planning for delivery and service crews, drone crop yield estimation covers forecasting the harvest before it happens, and drone stockpile volume measurement covers measuring stockpiles on construction sites and quarries. For water utilities, the water network GIS inventory guide explains how to build the pipe, valve and service connection layer, and for large farmland satellite imagery for agriculture shows how season-long monitoring complements drone flights.

For delivery, see our data and analytics services and our pages on BI dashboards, data warehousing and data governance and quality. Before you begin, write down the three figures that cause the most debate in management meetings, and note which system produces each one, who prepares it and how often. That short list will largely decide where you should start reading and what the first dashboard needs to cover.

Start here

Building a Management BI Dashboard: From Data to One Screen Your Leadership Team Actually Uses

How to build a management BI dashboard: data sources, refresh rates, the one-screen rule, drill-down, threshold colours and role-based access, step by step.

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All guides in this topic (17)

Questions we hear most often

Frequently Asked Questions

How is a BI dashboard different from an Excel report?

An Excel report is usually a hand-built snapshot of one moment. A BI dashboard connects to the source systems, refreshes itself on a set schedule and lets users drill down from a headline figure into the detail. Less time goes on preparing reports, and everyone discusses the same number rather than competing versions.

Does every business need a data warehouse?

No. A small business reporting from a single ERP may be well served by a dashboard connected directly to it. A data warehouse becomes necessary when data comes from several systems, when you need comparisons across previous years, or when reporting slows down the source systems. Base the decision on your data sources and reporting needs.

What makes a good KPI?

A good KPI is tied directly to a goal, is defined the same way for everyone, draws its data automatically from a reliable source and has a named owner. It must also be able to change a decision: if nobody knows what to do when the figure worsens, it is information rather than a KPI. A few well-chosen indicators beat a long list.

Where do data quality problems start?

Most start at the point of entry: the same customer created twice with different spellings, mandatory fields left blank, different codes used in different systems. A lasting fix combines a one-off clean-up with entry rules, a single master data source and regular quality checks, so that the problems do not simply creep back in.

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